Nearly 30% of the 75 billion messages between #Chatbots and humans are off-topic, romantic, sexual, or abusive. In this funny and inspiring talk, Lauren Kunze shares what she learned from analyzing billions of those interactions. She also shares practical insights into how society can shift to reduce those harmful dynamics.
Kunze is the CEO of Pandorabots, a leading chatbot platform that powers conversational #ArtificialIntelligence solutions for hundreds of thousands of developers, and numerous global brands. She focuses on ways to improve natural language understanding and generation concerning the broader #AI ecosystem.
Filmed at TEDxSanFrancisco: Dare To Know on October 3rd, 2019, at the Herbst Theatre.
#MachineLearning #WomenEntreprenueur #robots Lauren Kunze is the CEO of Pandorabots, a leading chatbot platform that powers conversational AI software for hundreds of thousands of developers and top global brands. Kunze, an expert on state of the art AI problems, built her first chatbot at age fifteen. She focuses on topics like natural language understanding and generation with respect to the larger AI ecosystem.
Kunze speaks and writes frequently about chatbots and AI at conferences like Mobile World Congress and South by Southwest and for publications like TechCrunch and Quartz. Kunze has been quoted in outlets like the Wall Street Journal, BBC, Guardian, Wired, Quartz, RadioLab, TechCrunch, Reuters, The New Yorker, and New York Times Magazine. She has also written four novels published by HarperCollins and scripts for movies and television shows. She graduated from Harvard in Literature and Language, and Neuroscience.
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This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx